⭐ Privacy Policy

Effective Date: January 2025
Last Updated: January 2025

At OH Maid Cleaning, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a cleaning, or interact with our company. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided when you book or request services:

• Full name
• Phone number
• Email address
• Home address
• Billing information
• Service preferences
• Special cleaning instructions
   

Website & Technical Data

Automatically collected when you browse our site:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage analytics
   

• Messages, emails, or inquiries sent to our team
   
• Feedback or reviews submitted
   

2. How We Use Your Information

We use your information to provide a smooth and professional experience, including:

• Scheduling and delivering cleaning services
• Sending booking confirmations and reminders
• Responding to questions or support requests
• Processing payments and invoices
• Improving our website and services
• Sending updates, promotions, or service notices (optional)
• Internal training and quality control
   

We never sell your information to third parties.

3. How We Protect Your Information

We use industry-standard security measures to keep your data safe, including:

• Encrypted payment processing
• Secure servers and databases
• Limited access for authorized personnel only
• Routine data security audits
   

However, no method of data transmission is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information only in the following cases:

Service Providers

Trusted third parties that help us operate our business (e.g., payment processors, scheduling software).

Legal Requirements

If required by law, subpoena, or to protect our company's rights or safety.

With Your Consent

If you authorize sharing for a specific purpose.

We do not sell, rent, or trade your personal information.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve browsing experience
• Analyze website traffic
• Personalize content
   

You may disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the information we have about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing
   

To submit a request, contact us at:
📧 ohmaidcleaning@gmail.com

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain business records
   

After this period, information is securely deleted.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from minors.

9. Links to Third-Party Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before interacting with them.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our services means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy or need assistance with your data:

📧 ohmaidcleaning@gmail.com
🏠 Auburn, GA